First tier complaints handling at the Bar: common pitfalls and best practice

Date: 27 November 2017

Time: 17:30 - 19:00

The Bar Council 289-293 High Holborn London WC1V 7HZ

A seminar with insight from the Legal Ombudsman, Insititute of Barristers' Clerks and Legal Practice Management Association


Monday 27 November


The Bar Council, 289-293 High Holborn, London, WC1V 7HZ


This seminar aims to inform the Bar about the nature of complaints against barristers received by the Legal Ombudsman and best practice in first tier complaints handling and client care.


Fenner Moeran QC, Vice-Chairman, Ethics Committee for the Bar Council


  • Jodie Handley, Ombudsman at the Legal Ombudsman

  • Fay Gillott, latterly Chief Executive of Atkin Chambers and 7 Bedford Row, and an Executive Committee member of the Legal Practice Management Association

  • Rob Woods, Senior Practice Manager, No. 5 Chambers, representative of the Institute of Barristers Clerks

Target audience

Clerks, Practice Managers and Heads of Chambers


£35 for those who pay the Bar Representation Fee* and Chambers staff (Clerks, Practice Magagers)

£45 for those who do not pay the Bar Representation Fee

*To find out if you pay the BRF, please contact Jade Price.


Click here to book


If you have any queries, please contact Jade Price.



 IBC Small